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FAQ's

Can I order online anytime?

The Finn Comfort website is available 24 hours a day, 7 days a week for your convenience. If you need to contact one of our Customer Service Representatives, we are available between Monday through Friday between 8:30am - 4:00pm EST. 1-800-361-3466 ext 350.
 

Do you have a warranty on your products?

Our footwear is warranted against defects in material and craftsmanship for six months following a consumer purchase
Our limited guarantee covers manufacturer's defects only and does not include wear and tear resulting from normal use.

What if I have a problem or wish to check the status of an order?

If you need help with an order you've received, or in need of help placing an order, please call our Customer Service department at 1-800- 361-3466. We are available from 8:30am to 4:00pm EST.

How do I find out where my nearest Finn Comfort retailer is located?

Our website has a link at the top of of the Home Page called "Find a Retailer." Click on this link to search the retailer nearest to you using your Zip Code or State.

How can I best prevent wear and tear to my new shoes?

See the comprehensive listing under the"Foot Health" section of the website. It covers many questions pertaining to caring for your new shoes.

What size should I order?

Finn Comfort shoes are manufactured in both European and UK sizes. Please review our "Size Conversion Chart" to find your correct size. Any questions regarding sizing can be answered by calling 1-800-361-3466 between 9:00am and 4:00pm EST. You can also email us using the Contact Us feature. A reply will be sent to you within 24 hours.

How do I repair my Finn Comfort Shoes?

We are affiliated with NuShoe. NuShoe is the authorized renewal center for your shoes. You can contact them via their website at www.nushoe.com or by phone at (619) 671-2200